Expert Auto Repair And Car Service
Shannon Family Automotive has been serving the people of Folsom, CA, since 2011 with the highest quality customer care in the business. We understand that auto repairs are not exactly how you want to be spending your time. Hence, we do our utmost to get your car in and out as quickly as possible so you can enjoy your weekend trip to the beach or the mountains.
OUR CAR SERVICES
Besides stellar auto repair services, Shannon Family Automotive also offers a whole host of car services, such as simple car maintenance requirements, like tune-ups and oil changes, to more elaborate fixes, such as engine builds and transmission replacements. Shannon Family Automotive offers every kind of service you could need related to the four types of cars we specialize in: Honda, Acura, Toyota, and Lexus.
We at Shannon Family Automotive believe our difference lies in our people. We have the best auto repair technicians with years of experience on these car models. We offer individual attention to every customer. We explain the problem with your car, give you all your options and our recommendations, and then let you decide. We don’t pressure you into other automotive services you may not need, and we never perform a car maintenance service without your permission.
When you pick up your car from us, we provide a detailed explanation on all the repairs performed. All of our cars go through a test drive before being returned to make sure everything is in working order. If for any reason you are unsatisfied, we’ll fix it. We offer a two year, 24,000 mile warranty on all of our automotive work.
THE AUTOMOTIVE REPAIR PROCESS
An auto repair is often unpredictable and can cause a lot of stress. It is our goal at Shannon Family Automotive to make the process as stress-free as possible. A 24,000 mile/24 month warranty is the first step in giving you peace of mind. The second step is knowing our ASE certified technicians follow a three-step process on every repair.
When possible, we will recreate the problem you are having. When not possible, we will use advanced diagnostic equipment to understand where the problem is occurring and why. Taking the time to diagnose ensures we fix the problem properly and efficiently.
Our technicians have years of experience working on vehicles, both professionally and personally. It is their passion. They will ensure your vehicle is repaired correctly, neatly, and to factory specification.
Every vehicle will receive a complete test drive before we allow you to take it home. This test drive is performed by the technician who performed the repair and gives him an opportunity to fine-tune the repair. When you leave our shop, you can rest assured the problem has been fixed.
Shannon Family Automotive is equipped to handle all auto repairs necessary on every model year of Honda, Acura, Toyota, and Lexus. We have top of the line diagnostic equipment that is kept up to date. Our greatest asset, however, is the technician working on the vehicle. Our employees have the expertise and experience needed to perform any repair on any portion of the vehicle – whether it’s the suspension, the exhaust system, the transmission, or the engine, just to name a few. Our technicians are closely supervised by Larry Shannon, the business owner and an ASE Master Certified Technician with more than 16 years of experience in the automotive industry. Shannon Family Automotive is committed to excellence in every aspect of business.
It is our mission to make our Honda, Acura, Lexus, and Toyota service unparalleled in the Folsom area.
We know you are the decision-maker. We are here to simply provide the best information for informed decisions.