CAN I USE SHANNON FAMILY AUTOMOTIVE INSTEAD OF MY DEALERSHIP?

Absolutely! The belief that maintenance done by non-dealership specialists voids warranties is a myth.

The law requires dealerships to honor your warranty, no matter where maintenance work is done. Here’s the exact wording from the Federal Trade Commission:

“…the Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work.” (FTC.gov, July – 2011)

Are there scenarios when we recommend you turn to your dealership? Yes. If there’s been a federal recall or you have a new vehicle still under no-charge repair warranties, the dealership can be a good choice. We also recommend you turn to your dealership for all air-bag, seatbelt, and impact-related work.