WHEN IS THE BEST TIME TO DROP OFF / PICK UP MY VEHICLE?
When you schedule your appointment, you will be given a time window to drop off your vehicle. Typically this window is between 7:30 and 8:30. This is our busiest time of time and the front counter can get a little backed up. If you need to drop off and go quickly, you can arrive as early as 7:00am.
If you would like to drop off your vehicle before 7:00am or after 5:30pm, we have a convenient after-hours drop box located near our front door. Simply fill out an envelope, lock your vehicle, and deposit the keys inside the envelope into the secure drop box. When we arrive in the morning, we will collect all the envelopes and contact you regarding your needs.
The best time to pick up your vehicle is when you receive a call from our service writer letting you know we have finished working on it. Communication is an important part of our relationship with you so we will be in touch with you throughout the day. Typically vehicles are ready for pick up by 5:00 but we are open until 5:30 to accommodate your schedule. If you need to arrange an after-hours pick up, please talk with our service writer to make arrangements. These arrangements can be made at any time throughout the day.