See what our happy customers have to say about us:
I have been bringing my vehicles to shannon family automotive for years. They are honest and do very good work. Staff does a great job communicating with its customers. Highly recommend.
PEACE OF MIND
I’ve only been going to Shannon Automotive sporadically for a few years, simply because we have other mechanics that are much closer. But our recent experience at Shannon Family has changed that. We took our Highlander in to be serviced for rough engine idle and vibration while driving. The repairs were made, and when we got the car back, the rough idling was gone. However, there were still vibrations when driving. To make a long story short, when we let Shannon Automotive know that the fix wasn’t complete, they brought us back in and took our car for a test drive. Later that day, the owner called us to let us know that he had reviewed the records and that he was not satisfied with how our situation was handled and offered to make it right.
It’s a longer drive for me to get to Shannon Automotive, but it’s an easy choice in return for the peace of mind that my cars and my budget are in great hands.
TRULY ALTRUISTIC BUSINESS
My 91 year old mom was new to the area and had issues with her older lexus. I looked for an auto shop that appeared to have real world reviews written by genuine customers. Yelp is loaded with fake reviews. But these folks seemed to have some realistic non platitude comments. Turns out picking Shannom was not only the right move but so enthused my mother she cant stop talking about it. Now shes bugging me to write something. To make a long story short she needed an alternator and a battery. The final price was not only exceptionally fair in my opinion it was the service that was unexpected. They provided her with a ride to her home and back and washed her car inside and out. People dont seem to go the extra mile or more importantly show respect to the elders of our society. This is a truly altruistic business that gives back to the community in fairness and respect. This is a business model that all american entrepreneurs should strive to achieve. Thank you for taking care of my mom and god bless.
Did my due diligence and researched Yelp to find a reputable, local establishment; I hit the jackpot. Took my truck in for service yesterday and couldn’t be more pleased. I was in and out in less than half an hour (making an appointment didn’t hurt) with a new battery and peace of mind. Courteous, professional service from start to finish thanks to employees who are friendly, helpful and down-to-earth. This was my first visit, but something tells me it won’t be my last. Very impressed.
FIXED IT THE RIGHT WAY, THE FIRST TIME
I’ve never been to a more professional or clean auto shop in my life. If you have a Toyota or Honda, this is the best place you will find. I had an issue with my 4Runner that another shop caused and couldn’t fix. I took it in to Patrick and they fixed it the right way, the first time.
THEY ARE GREAT
We started taking our Honda Odyssey here a couple years ago and they have been great. Charges seem fair to us and their communication is excellent.
HAPPY WITH THE SERVICE
Went to Shannon Repair to get windshield wiper blades replaced. I called first and was told they would order them and call me back when they had them. The very next day they called me and said they were in. I went right over and they replaced them. Very friendly and professional. Took them about 5 mins. I haven’t had to use my wipers yet, but happy with the service.