SERVICES
Gaining Clarity and Confidence in Your Car Repair Decisions
An unexpected repair estimate can be unsettling, especially when it involves the sophisticated systems in your Toyota, Honda, Lexus, or Acura. You might be asking yourself: Is this repair truly necessary? Is the diagnosis accurate? Is the price fair? These are valid questions, and here at Shannon Family Automotive, we believe you deserve clear, honest answers.
Our Automotive Second Opinion service is designed specifically for owners like you in the Folsom area. Before you commit to a costly or complex repair, let our ASE-certified specialists provide a thorough, transparent, and expert assessment.
When to Seek an Automotive Service Second Opinion
Feeling uncertain about a repair diagnosis is more common than you think. The advanced technology in modern Japanese vehicles. From Toyota's Hybrid Synergy Drive to Acura's Super Handling All-Wheel Drive (SH-AWD) they require deep, specialized knowledge. A general repair shop may lack the specific experience or diagnostic tools to pinpoint the true cause of an issue.
We recommend visiting our shop for a second opinion if:
- You’ve received an estimate that seems unusually high.
- The recommended repair feels drastic, like a full transmission or engine replacement.
- The explanation of the problem was vague, confusing, or left you with unanswered questions.
- You simply want the confidence of having a dedicated specialist confirm the diagnosis before proceeding.
Our Second Opinion Process: Transparency from Start to Finish
When you bring your vehicle to Shannon Family Automotive for a second opinion, we don’t just glance at the other shop's quote. We treat it as a fresh start to ensure nothing is missed.
- We Listen: First, we listen to you. We’ll discuss the issues you’ve been experiencing and review the diagnosis and estimate you previously received.
- We Diagnose Independently: Our technicians use their extensive, brand-specific experience and advanced diagnostic equipment to perform a comprehensive inspection of your vehicle. We investigate the issue from the ground up to verify the original findings.
- We Explain and Empower: We present our findings to you in plain English. We’ll show you what we see, explain which repairs are critical for safety and reliability, and what, if anything, can wait. We’ll provide a clear, prioritized action plan with a transparent estimate, so you can make a decision that aligns with your budget and priorities.
Specialized Expertise You Can Trust
Our passion and expertise are centered on Toyota, Honda, Lexus, and Acura vehicles. This focus allows us to understand the nuances that other shops might overlook. Whether it's the intricate electronics in a Lexus, the performance tuning of an Acura Type S, or the hybrid systems that are the backbone of Toyota's reliability, we have the hands-on experience to get it right. All our work is backed by our 2-year, 24,000-mile warranty, giving you complete confidence in our assessment.
Don’t let automotive repair decisions cause you stress. If you’re in Folsom or the surrounding communities and need a trusted second opinion for your vehicle, Shannon Family Automotive is here to help. We are committed to doing the right thing for our customers, every time.
Schedule your appointment today and let our team provide the expert insight and honest advice you need to move forward with confidence.
SERVICES
SUSPENSION
Experience a smoother ride with our expert suspension service, we help ensure proper shock absorption and stability.
ENGINE
Our skilled experts will revitalize your engine, providing a reliable, smooth, and efficient driving experience for your vehicle.
HYBRID SERVICES
While hybrids may be a bit atypical for some shops, we are proficient in working with them and have years of experience doing so.
Nestled in the heart of Folsom, our central location ensures easy access for our valued customers across the community. Whether you're in need of routine maintenance, repairs, or simply seeking expert automotive advice, our welcoming facility is here to serve you. Feel free to drop by during our business hours, and let our dedicated team of professionals address all your automotive needs with precision and care. We look forward to welcoming you to Shannon Family Automotive.
